Shipping Policy

Last Updated: July 2026

At Klay & Co., we are committed to delivering your order as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days.
• Orders placed on weekends or holidays will be processed on the next business day.
• Once your order has been processed, you will receive a confirmation email with tracking information (when available).

Shipping Time

Estimated delivery times:

• Pakistan: 2–5 business days
• Canada: 7–12 business days
• United Kingdom: 5–10 business days
• Australia: 7–14 business days
• Other International Locations: 7–21 business days

Delivery times are estimates and may vary due to customs, weather, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location.

We may also offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your shipment.

Incorrect Address

Please ensure your shipping address is correct before placing your order.

We are not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Delayed or Lost Packages

While we work with reliable shipping partners, occasional delays may occur.

If your package has not arrived within the estimated timeframe, please contact us at:

Email: support@klayco.shop

We will be happy to assist you.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the damaged item
• Photos of the packaging

We will review your request and provide an appropriate solution.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@klayco.shop

Klay & Co.